Carl Miller – Data, AI & Digital Power Expert

Understanding How Data, AI and Technology Are Reshaping Power, Trust and Decision-Making

Helping organisations understand how data, artificial intelligence and digital technologies are transforming the way decisions are made, behaviour is influenced and power is exercised across business and society.

Who is Carl Miller?

Carl Miller is an award-winning author, pioneering technology researcher and international keynote speaker specialising in data, artificial intelligence, digital power, online behaviour, cybercrime and the rapidly changing relationship between technology and society.

For more than a decade, Carl has been at the forefront of research into how the enormous quantities of data generated by our digital lives can be used to understand people, predict behaviour, influence decisions and reshape the world around us.

He co-founded the Centre for the Analysis of Social Media at Demos, where he helped pioneer new approaches to analysing large-scale digital datasets and understanding what online behaviour can reveal about society.

His work has involved examining millions of pieces of online information to understand everything from political movements and public attitudes to misinformation, online crime, social behaviour and the emergence of new forms of digital influence.

This has given Carl a fascinating perspective on one of the defining changes taking place in modern organisations.

We are producing more data than ever before, while artificial intelligence is giving businesses increasingly powerful tools for interpreting that information and making decisions from it.

But having more data does not necessarily mean having better understanding.

Carl explores the gap between data and genuine insight, asking how organisations can understand what their data is really telling them, where algorithms and AI can improve decision-making and where an excessive reliance on data can create entirely new risks.

His work also examines the growing relationship between data and power.

The organisations capable of collecting, analysing and acting upon enormous quantities of information increasingly have the ability to understand markets, predict behaviour, personalise experiences and influence the decisions of millions of people.

At the same time, individuals leave behind vast digital footprints through searches, social media, transactions, devices and everyday online behaviour.

Carl helps audiences understand what can actually be learned from this information, how sophisticated digital analysis has become and what the increasing availability of data means for businesses, governments and individuals.

He is the author of The Death of the Gods: The New Global Power Grab, which explores how technology is redistributing power across the world.

His research for the book took him inside Silicon Valley, political movements, intelligence communities, cybercrime networks and online groups to understand how information, data and digital technology are creating entirely new centres of influence.

Carl is also the host and writer of the acclaimed investigative podcast Kill List, which investigates a murder-for-hire network operating through the dark web.

Across his work, Carl has spent years investigating parts of the digital world most people never see, from hackers and online criminal networks to data analysts, political movements and the technology platforms influencing how billions of people communicate and consume information.

As a keynote speaker, he brings these worlds together to help audiences understand the much bigger transformation taking place around us.

His presentations explore not simply what new technologies can do, but how data and AI are changing the way organisations understand people, make decisions, manage risk, build trust and compete.

For leadership teams, this creates some important questions.

• How much should we trust data?
• What happens when AI increasingly interprets that data for us?
• Can algorithms understand human behaviour better than humans can?
• How do we distinguish genuine insight from misleading information?
• Who owns the data being generated by our digital lives?
• And what happens when data becomes one of the most important sources of economic and organisational power?

Carl makes these complex questions accessible through extraordinary real-world investigations, research and stories, giving audiences a fascinating look inside the data-driven world that businesses are increasingly operating within.

Writings

Carl is the author of The Death of the Gods: The New Global Power Grab, an exploration of how technology is changing where power sits within modern society.

Drawing upon investigations across technology, politics, cybercrime and digital communities, Carl examines how access to technology, networks and information is allowing entirely new groups and individuals to acquire influence once reserved for governments and major institutions.

He has also written extensively about data, artificial intelligence, social media, digital politics, online behaviour, cybercrime and technology.

Topics & Keynotes

DATA, AI & THE FUTURE OF DECISION-MAKING

Organisations have access to more information about their customers, employees, markets and competitors than at any previous point in history.

Artificial intelligence is dramatically increasing what they can do with it.

AI can identify patterns across enormous datasets, predict outcomes and provide insights that would be impossible for individuals to discover manually.

This creates enormous opportunities for organisations.

But Carl argues that the most important question isn’t simply whether businesses can collect and analyse more data. It is whether they actually understand what that data means.

Drawing upon his experience analysing large-scale digital datasets, Carl explores how organisations can move from information to insight.

He examines what data can reveal about human behaviour, where algorithms can improve decision-making and where data can create misleading confidence.

As organisations increasingly use AI to interpret information and recommend decisions, Carl asks another important question:

When should we trust the machine and when should we question what the data appears to be telling us?

THE POWER OF DATA

Data has become one of the world’s most important sources of economic and strategic power.

Every search, purchase, social interaction and digital transaction potentially creates information that can help organisations understand how people behave.

When analysed at scale, these digital footprints can reveal patterns that would previously have been impossible to see.

Carl explores how organisations, technology companies, governments and other groups are using data to understand populations, predict behaviour and make decisions.

But he also examines the other side of this transformation.

Who controls this information?

Who decides how it is interpreted?

And what happens when the ability to understand enormous populations increasingly sits with a relatively small number of organisations and technology platforms?

Carl reveals why understanding data power is becoming an essential leadership capability.

WHAT DATA REALLY TELLS US ABOUT PEOPLE

Digital technology has created an extraordinary new source of information about human behaviour.

People constantly leave traces of themselves online through the things they search for, discuss, share, purchase and interact with.

Carl has spent years studying what these digital traces can tell us.

His research demonstrates both the extraordinary possibilities and the significant limitations of trying to understand people through data.

For businesses, this has major implications.

Customer insight, employee listening, market research, reputation monitoring and AI-powered analytics increasingly depend upon turning human behaviour into data.

Carl challenges audiences to think more carefully about what those numbers actually represent.

What is missing from the dataset?

What assumptions are built into the analysis?

And when does something that looks statistically convincing fail to reflect the complexity of real human behaviour?

AI, DATA & DIGITAL POWER

Artificial intelligence becomes dramatically more powerful when combined with enormous quantities of data.

Together, AI and data are changing how organisations understand markets, identify opportunities, predict behaviour and make decisions.

But they are also changing the distribution of power.

Organisations possessing the best datasets, computing infrastructure and AI capabilities can potentially develop significant advantages over competitors.

Carl explores this emerging landscape and asks what it means for businesses operating in an increasingly data-driven economy.

Rather than simply discussing the latest AI tools, he helps audiences understand the deeper strategic transformation taking place as data, algorithms and artificial intelligence increasingly become part of the infrastructure through which power is exercised and decisions are made.

DATA, INFLUENCE & HUMAN BEHAVIOUR

The ability to understand people through data creates another possibility: the ability to influence them.

Digital platforms continuously learn from the behaviour of their users.

What people click, watch, ignore, purchase and share can all become signals that help algorithms decide what they should see next.

Carl explores how this new information environment works and what it means for businesses and society.

From recommendation algorithms and personalised digital experiences to political campaigns, misinformation and online influence, he reveals how data can increasingly be used not simply to understand behaviour but to shape it.

For organisations, this raises important questions around trust, transparency, ethics and responsibility.

CYBERCRIME, DATA & THE HIDDEN DIGITAL ECONOMY

Data has enormous commercial value, which also makes it enormously valuable to criminals.

Personal information, corporate information, credentials and digital identities have become commodities within sophisticated global cybercrime ecosystems.

Drawing upon years investigating hackers, online criminal communities and the darker corners of the internet, Carl takes audiences inside this hidden digital economy.

He explains how information moves through criminal networks, why individuals and organisations are targeted and how emerging technologies are changing the threat landscape.

Rather than treating cybersecurity purely as a technical problem, Carl explores the data, incentives, behaviours and human vulnerabilities behind digital crime.

DISINFORMATION, DATA & THE BATTLE FOR TRUTH

Organisations increasingly rely upon digital information to understand what is happening around them.

But the same digital environment that produces extraordinary quantities of useful information can also produce misinformation, manipulation and noise.

Artificial intelligence is making this challenge even more significant.

Synthetic content can now be created at enormous scale, while algorithms determine which information reaches particular audiences.

Carl explores how leaders can operate in an environment where having access to more information does not necessarily make it easier to understand what is true.

He examines how organisations can think more critically about the information they consume, the data they rely upon and the assumptions behind the systems helping them make decisions.

THE DEATH OF THE GODS: DATA, TECHNOLOGY & THE NEW GLOBAL POWER GRAB

Power used to be relatively easy to see.

It belonged to governments, major corporations, banks, broadcasters and other large institutions.

The digital revolution has changed this.

A technology platform can influence what billions of people see.

An algorithm can determine which information reaches an audience.

A hacker can disrupt a multinational organisation.

An online community can move financial markets.

And an organisation with access to enormous quantities of data can develop an unprecedented understanding of the people it serves.

Drawing upon The Death of the Gods, Carl takes audiences on a journey through these emerging centres of digital power.

He explores how data, networks, algorithms and artificial intelligence are redistributing influence across the world and what this means for the leaders and organisations trying to navigate it.

DIGITAL TRUST, DATA & LEADERSHIP

Data and AI are no longer simply technology issues.

They are becoming questions of leadership.

Organisations need to decide what information they collect, how they use it, which decisions they automate and how transparent they should be with customers and employees.

At the same time, leaders increasingly have to make strategic decisions using insights generated by algorithms and AI systems they may not completely understand.

Carl explores what leadership looks like in this environment.

He helps audiences think differently about the relationship between data, judgement, technology and trust, and why successful organisations will need human judgement alongside increasingly sophisticated analytical capabilities.

Book Carl Miller For Your Event

Carl Miller delivers fascinating, research-led keynote presentations that help organisations understand how data, AI and digital technology are transforming power, decision-making, trust and human behaviour.

Drawing on more than a decade of research into data, artificial intelligence, online behaviour and digital society, Carl reveals what the vast quantities of data generated by our digital lives can tell us about people, how organisations can turn data into meaningful insight, and how AI is changing the way information is analysed and decisions are made.

He also explores the wider implications of our increasingly data-driven world, from the growing power of algorithms and technology platforms to cybercrime, misinformation, digital influence and the challenge of knowing what information and systems we can trust.

His talks are ideal for AI and technology conferences, data and analytics events, leadership conferences, customer events, cybersecurity conferences and corporate offsites where organisations want to better understand how data and AI are reshaping business, behaviour and the decisions leaders make.

Contact us today to check availability and discover how Carl Miller can help your organisation understand the opportunities, risks and changing dynamics of a world increasingly shaped by data, AI and digital technology.