Nathalie Nahai – Online Persuasion Expert

Web Psychologist, Bestselling Author & Expert on Human Behaviour, Digital Trust, AI and the Psychology of Technology

Speaker Overview

Nathalie Nahai is a leading expert on human behaviour, technology and the psychology of our increasingly digital world.

A web psychologist, bestselling author and international keynote speaker, Nathalie explores how technology, AI and digital environments influence the way people think, behave, make decisions and build relationships with organisations.

Her work is particularly relevant at a time when businesses are rapidly adopting artificial intelligence while simultaneously facing growing questions around trust, privacy, ethics, persuasion and the impact technology has on human behaviour.

Drawing on psychology, behavioural science and extensive research into digital behaviour, Nathalie helps organisations understand how they can use technology in ways that strengthen rather than undermine human connection and trust.

She is the author of Webs of Influence: The Psychology of Online Persuasion and Business Unusual: Values, Uncertainty and the Psychology of Brand Resilience, and has worked with organisations internationally to explore the intersection between psychology, technology, culture and business.

Nathalie’s keynotes combine behavioural science, compelling research and practical examples to help leaders navigate AI, digital transformation and technological change while keeping human needs, values and trust at the centre of their decisions.

Popular Speaking Topics

AI, Trust and the Human Future

As artificial intelligence becomes embedded into organisations and everyday life, what happens to human trust?

Nathalie explores how AI is changing the relationship between people, organisations and technology, and what leaders need to understand about psychology, transparency and human behaviour when introducing new technologies.

Building Trust in a Digital World

Trust has become one of the most valuable assets an organisation can possess.

Nathalie examines the psychological foundations of trust and explores how businesses can build stronger relationships with employees, customers and stakeholders in an increasingly digital environment.

The Psychology of AI

How do people actually respond to artificial intelligence?

Drawing on behavioural science and psychology, Nathalie explores the emotional and cognitive factors that influence whether people embrace, resist or distrust new technologies.

She helps organisations understand why successful AI adoption is not simply a technological challenge but a fundamentally human one.

Human Behaviour and Technology

Technology is changing how people communicate, work, consume information and make decisions.

Nathalie explores how digital environments influence human behaviour and what organisations need to understand when designing products, experiences, workplaces and communications for an increasingly technology-driven world.

The Psychology of Online Persuasion

Why do some digital experiences capture our attention and influence our decisions while others fail?

Drawing on the ideas explored in Webs of Influence, Nathalie reveals the psychological principles behind online behaviour, persuasion, decision-making and engagement.

Values, Purpose and Organisational Trust

In periods of uncertainty and rapid change, people increasingly look to organisations for consistency between what they say and how they behave.

Nathalie explores how values, identity and organisational behaviour influence trust, engagement and long-term resilience.

Navigating Technological Change

Digital transformation often focuses heavily on systems and technology while overlooking the people expected to adopt them.

Nathalie explores the psychology of technological change and helps leaders understand how trust, autonomy, identity and emotion influence people’s willingness to embrace new ways of working.

Digital Wellbeing and the Attention Economy

How is technology changing our ability to focus, connect and make deliberate choices?

Nathalie explores the psychological impact of digital environments and provides insights into how individuals and organisations can develop healthier and more intentional relationships with technology.

Why Book Nathalie Nahai?

Nathalie brings a distinctly human perspective to some of the biggest technological questions facing organisations today.

While many conversations around AI and digital transformation focus primarily on technological capabilities, Nathalie asks a different question:

How will these technologies affect the people who actually have to use, trust and live with them?

Her expertise in psychology and human behaviour enables audiences to understand why trust, emotion, identity, values and perception are fundamental to successful technological change.

This makes her particularly valuable for organisations navigating AI adoption, digital transformation, changing customer expectations and questions around trust and responsible technology.

Nathalie can also bridge internal and external business challenges.

Her insights are relevant to leaders thinking about employee adoption and organisational culture, while also helping marketing, customer experience and commercial teams understand how technology influences customer behaviour, persuasion and trust.

Rather than presenting technology as something separate from human behaviour, Nathalie demonstrates that the two are increasingly inseparable.

Audiences Leave With:

• A deeper understanding of how technology influences human behaviour
• Insights into the psychology behind trust and distrust
• A clearer understanding of how people respond to AI
• Practical ideas for building trust during technological change
• Strategies for creating more human-centred digital experiences
• A better understanding of online persuasion and decision-making
• Insights into how values influence organisational and brand trust
• Practical ways to navigate the psychological challenges of digital transformation

Biography

Nathalie Nahai is a web psychologist, bestselling author and internationally recognised expert on human behaviour, technology, digital persuasion and trust.

Her work explores the relationship between psychology and technology and examines how digital environments influence the way people think, behave, communicate and make decisions.

With a background spanning psychology, digital strategy and behavioural science, Nathalie has become known for translating complex research about human behaviour into practical insights that organisations can apply to leadership, technology, marketing and organisational change.

Her bestselling book, Webs of Influence: The Psychology of Online Persuasion, explores the psychological principles that shape behaviour online and examines how organisations can design more persuasive and engaging digital experiences.

Her book Business Unusual: Values, Uncertainty and the Psychology of Brand Resilience examines how organisations can navigate uncertainty by understanding human values, identity, trust and behaviour.

Across her work, Nathalie has explored subjects including behavioural science, online persuasion, consumer psychology, digital ethics, privacy, values, trust and the psychological consequences of technological change.

These themes have become increasingly important with the rapid development of artificial intelligence.

As organisations consider how AI will transform their businesses, Nathalie brings attention to the human questions that accompany technological change.

• Will people trust these systems?
• How will AI influence behaviour and decision-making?
• How can organisations introduce technology without undermining autonomy, connection or trust?
• And how can leaders ensure that innovation remains aligned with human values?

Today, Nathalie works with organisations and audiences internationally to explore these questions and help leaders make more thoughtful decisions about technology, behaviour and the future of human interaction.

Speaking Style

Intelligent, engaging and thought-provoking. Nathalie combines psychology, behavioural science and real-world examples to reveal the often hidden forces influencing how people behave around technology.

Her presentations make complex psychological ideas highly accessible while challenging audiences to think more deeply about the relationship between humans and technology.

Rather than simply predicting what technology might do next, Nathalie encourages audiences to consider what technological change means for people, relationships, trust and organisational decision-making.

Ideal Audiences

• AI and Technology Conferences
• Leadership Conferences
• Digital Transformation Events
• Future of Work Summits
• Customer Experience Conferences
• Marketing Conferences
• Innovation Events
• Cybersecurity and Digital Trust Conferences
• Employee Engagement Events
• Culture and Transformation Programmes
• Executive Leadership Meetings
• Corporate Offsites
• Brand and Customer Strategy Events
• Responsible AI and Technology Events
• Senior Leadership Teams

Key Takeaway

Technology may be changing faster than ever, but successful transformation still depends on understanding people.

Nathalie Nahai demonstrates that trust, emotion, values, identity and human behaviour will play a defining role in how successfully organisations navigate AI and technological change.

By understanding the psychology behind how people respond to technology, leaders can make better decisions, create stronger relationships and build digital experiences that people are more willing to trust and embrace.

Book Nathalie Nahai For Your Event

Nathalie Nahai delivers engaging, research-led keynote presentations that help organisations understand the human side of AI, technology, digital transformation and trust.

Drawing on psychology, behavioural science and her extensive work exploring online behaviour, she reveals how technology influences the way people think, make decisions and build relationships with organisations.

Her talks are ideal for leadership conferences, AI and technology events, digital transformation programmes, customer conferences and corporate offsites where organisations want to embrace technological change without losing sight of the people at the centre of it.

Contact us today to check availability and discover how Nathalie Nahai can help your organisation navigate AI and technological change while building stronger human trust.